About us

What is a Patient/Family Advisor? 

A volunteer who:

  • Has received care or has a family member receiving care at UCSF Health,
  • Can commit to the meeting schedule of the advisory council they’re joining, for at least one year,
  • Is willing and able to contribute to making a difference in the processes and workflows which affect all patients and their families,
  • Understands that continuous improvement is necessary to truly meet the needs of patients and their families in a healthcare setting. 

Imagining button here to link to a web form

What might a patient and family advisor do?

  • Participate in committees and initiatives across the organization
  • Review and provide feedback on educational materials and resources
  • Provide input into a variety of strategic initiatives, facility design and development of new services and offerings
  • Participate in staff training initiatives through patient panels, staff meetings, and more
  • Initiate improvement work in inpatient and ambulatory settings
  • Offer peer-to-peer support as requested
  • Share stories about care experiences