What is a Patient/Family Advisor?
A volunteer who:
- Has received care or has a family member receiving care at UCSF Health,
- Can commit to the meeting schedule of the advisory council they’re joining, for at least one year,
- Is willing and able to contribute to making a difference in the processes and workflows which affect all patients and their families,
- Understands that continuous improvement is necessary to truly meet the needs of patients and their families in a healthcare setting.
Imagining button here to link to a web form
What might a patient and family advisor do?
- Participate in committees and initiatives across the organization
- Review and provide feedback on educational materials and resources
- Provide input into a variety of strategic initiatives, facility design and development of new services and offerings
- Participate in staff training initiatives through patient panels, staff meetings, and more
- Initiate improvement work in inpatient and ambulatory settings
- Offer peer-to-peer support as requested
- Share stories about care experiences