What is a Patient/Family Advisor? 

A volunteer who:

• Has received care or has a family member receiving care at UCSF Health,
• Can commit to the meeting schedule of the advisory council they’re joining, for at least one year,
• Is willing and able to contribute to making a difference in the processes and workflows which affect all patients and their families,
• Understands that continuous improvement is necessary to truly meet the needs of patients and their families in a healthcare setting. 

Imagining button here to link to a web form

What might a patient and family advisor do?

• Participate in committees and initiatives across the organization
• Review and provide feedback on educational materials and resources
• Provide input into a variety of strategic initiatives, facility design and development of new services and offerings
• Participate in staff training initiatives through patient panels, staff meetings, and more
• Initiate improvement work in inpatient and ambulatory settings
• Offer peer-to-peer support as requested
• Share stories about care experiences