• Provide input into the design of the physical space for the UCSF Chronic Illness Center
• Provide input into the design of wellness services that will be provided by the UCSF Chronic Illness Center such as cooking classes, parenting classes, fitness program, financial education classes, peer support programs and so on.
• Develop tools and resources for patients and families living with a chronic illness

BCH Oakland Family Advisory Council New PICU artwork selection

• Fall prevention patient video
• Board Quality & Safety Committee
• BCH Patient Safety Committee
• CIC Mental Health Working Group
• Medical Trauma, Tips During Hospitalization, and How to Access a Mental Health Provider video triplet
• Phase 2 of Oakland Campus Master Plan
• Zero Harm Heroes all-staff training
• Patient Family Parking programs
• Delirium information for PICU families

BCH Cross Bay Youth Advisory Council

• Significant input in design of multiple areas of Mission Bay BCH
• Regular education provided to residents about the lived experienced of hospitalized teens and young adults
• Leveraging their own experiences to provide feedback in multiple areas of both BCH OAK and BCH SF that pertain to teen/young adults patients, including special events planning, MyChart messaging, specialty clinics, patient education videos, etc.

BCH SF Family Advisory Council

• Parking Subsidy Task Force
• BCH Patient Safety Committee
• Involvement in BCH-SF policy creation and revisions
• Partnership on Safety BCH SF Initiatives (CLABSI, Environmental Cleanliness, Patient Falls prevention video, Infection Control)
• BCH Patient Experience Committee
• Caring Tree Awards (Gratitude from Families to Providers)
• Parents as Educators Program
• Oneview Content – BCH Welcome Video

BCH SF Intensive Care Nursery Family Advisory Council

• Hall of Heroes: A digital display of ICN graduates with names and a brief description of their hospital stay.
• Participation on unit-based councils and integration into the unit
• ICN specific paid parent liaison
• ICN / DEI committee partnership
• Parent Congress project – real time feedback from current families so that issues can be resolved in real time and families feel heard. 

BCH Cross Bay Youth Advisory Council

• Significant input in design of multiple areas of Mission Bay BCH
• Regular education provided to residents about the lived experienced of hospitalized teens and young adults
• Leveraging their own experiences to provide feedback in multiple areas of both BCH OAK and BCH SF that pertain to teen/young adults patients, including special events planning, MyChart messaging, specialty clinics, patient education videos, etc.

• Listen to the wisdom, experiences and perspective of Black womxn to define their care experience
• Create recommendations to address anti-Black racism in health care
• Create recommendation on quality standards of care for Black womxn

• Development of the Advance Care Planning tab on MyChart
• Design of Patient Experience Survey to measure and identify non-clinical aspects of the patient experience that impact care
• Design of an at-a-glance overview of programs for the main cancer support website (cancer.ucsf.edu/support)
• Input to MyChart and Epic team to improve the MyChart patient platform

• Clinical operations: Inpatient sleep guidelines, Meds2Beds program, COVID-19 vaccine roll-out, Patient discharge lounge
• Quality improvement: Addressing disparities in ACP, Mobility in hospital, Sleep promotion
• Research: Reducing sepsis, Hospital care transitions

• Providing The Care At The Right Time
• Advance Care Planning Screening and tools
• Caring For Your Sick Family Member booklet
• Care Navigation Surveys
• Care Plus Screen for palliative care needs
• Family Caregiver Support Groups

• Communication Access Assessment
• Hearing Loss Educational Material

Parnassus Heights Hospital and other facility design decisions